Terms and Conditions

Effective Date: 1ST March, 2025

Welcome to TintyToToddlers, an online platform where we offer a wide range of toys for children. By accessing or using our website, purchasing products from us, or using any of our services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms and Conditions carefully before making a purchase.

### 1. *Acceptance of Terms*

By using this website or making a purchase, you agree to these Terms and Conditions and our Privacy Policy for having a good purchase with us.

### 2. *Product Information*

We try our best to ensure that product descriptions, images, and prices are accurate and up-to-date. However, we can change or update any product information, prices, or other information without any prior notice.

### 3. *Orders and Payments*

Orders once placed cannot be cancelled if products are dispatched. We have different payment options for a good & happy purchase with us.

### 4. *Shipping and Delivery*

Once the order placed will  be dispatched on the same day or  surely by next day (except Sunday ) & we have made an attachments with the best courier partners  to get  your purchase delivered  as urgent as possible  but we are not responsible for delays caused by factors outside our control (e.g., weather conditions, courier delays, etc.) Delivery charges and timelines will be calculated during checkout. . You are responsible for providing accurate shipping information, and we will not be liable for any delivery issues caused by incorrect or incomplete addresses.

### 5. *Return Policy*

Tiny to Toddlers follows a friendly policy to ensure your shopping experience as fuss-free and enjoyable as much as possible. we are always with you before, and after your purchase. Please read through the following terms and conditions prior to making a purchase.

Order Cancellation:

  • Cancellation of Order is done only if the product is not dispatched. Kindly mail us at tinytotoddlers@gmail.com for cancellation. For cancelled orders, store credit is provided which can be used for future purchases.

Transit Damage:

  • There are very rare chances that the product might get damage in transit but if the order is received damaged, pls follow below instructions:
  • Opening Video is Must – Pls record opening video of the Parcel and show the item clearly and if found damaged we will replace it immediately. Without an opening video we will be unable to assist you in any kind of issue situation. Kindly mail at tinytotoddlers@gmail.com with opening video attached.

Exchange:

  • Exchange if any, is provided with the same product. Customer will be issued a credit note, in case the desired product is not in stock.
  • Exchange is allowed once per order.
  • Any customized product, which is made as per customers instructions are not eligible for exchanges, we request you to be careful while ordering for name customized product.
  • Exchange is not accepted if customer does not like the product or color of the product. We try to source best quality product and all product details are mentioned in the product description. We would request you to please read all details before placing the order.
  • All sale, discounted, brought with a coupon and gift voucher purchases are non-exchangeable.
  • Only products which are unused, undamaged with all its labels and tags completely intact, in original packaging are eligible for exchange.
  • If customer has any size issue with the product delivered then he/she needs to mail us at tinytotoddlers@gmail.com within 48 hours from the date of delivery. We request you to kindly check size of the product before ordering. Sizes are mentioned in description of Products.
  • The actual video of the product with repackaging showing items is to be shared. Minimal To and Fro shipping in such cases will be extra depending on parcel size.
  • In few cases, for some pin codes, if there is no reverse product pickup facility by the courier provider for a location. customers are requested to send product themselves.
  • If customer does not handover the product within 5-7 business days from the date of the return / exchange request being raised, the request will be cancelled from our end.
  • All products sold under the brand *TinyToToddlers* are sold *as-is* and come with *no warranty*. We do not provide any warranty on the products, regarding the condition, functionality, or performance of the toys. By purchasing products under this brand, you acknowledge and accept that no warranty is applicable. We do not cover any guarantee or any such kind of warranty.

Return/Refund:

  • Refunds (if any) once processed will be credited in 4-6 working days in the same payment mode depending on bank timeline.

Process of Exchange:-

Please mail us at: tinytotoddlers@gmail.com

Subject of mail: Exchange with Order id number

We will get back to you within 24 working hrs.

### 6. *Limitation of Liability*

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall TinyToToddlers, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

### 8. *Intellectual Property*

All content on this website, including text, images, logos, graphics, and videos, are the property of TinyToToddlers and are protected by intellectual property laws. You are not authorized to use, reproduce, or distribute any content without prior written consent from us.

### 9. *Privacy Policy*

By using this website, you consent to the collection and use of personal information in accordance with our Privacy Policy. Please refer to our Privacy Policy for more details on how we handle your personal data.

### 10. *Amendments to Terms*

We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this page periodically for any updates.

### 11. *Governing Law*

These Terms and Conditions will be governed by and construed in accordance with the laws of Dhanbad jurisdiction, without regard to its conflict of law principles. Any legal action or proceeding related to these Terms and Conditions will be brought exclusively in the courts located within Dhanbad jurisdiction.

### 12. *Dispute Resolution*

Any disputes arising out of or related to these Terms and Conditions will be resolved through binding arbitration, rather than in court, unless the dispute is subject to small claims court. Arbitration will be conducted in Dhanbad jurisdiction, and you agree to waive any right to a trial by jury.

### 13. *Force Majeure*

We are not responsible for any delay or failure in performance of our obligations under these Terms and Conditions due to events beyond our control, including but not limited to natural disasters, war, terrorism, labor disputes, or technical failures.

### 14. *Contact Information*

If you have any questions or concerns about these Terms and Conditions, please contact us at:

*Email: * tinytotoddlers@gmail.com

*WhatsApp: * +91-9229070252

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By using this website, you agree to abide by the terms outlined above. Thank you for shopping with TinyToToddlers.